Our Promise to Serve You Best
At LU, we understand that your luxury watch is more than a timepiece. We believe that a watch is a symbol of craftsmanship, heritage, and personal value. Our Service Commitment reflects our dedication to delivering the highest standards of care, precision, and professionalism at every stage of your watch’s journey with us.
All our processes are designed to provide seamless, reliable, and transparent services. Every timepiece entrusted to us receives:
- Detailed Assessment: A thorough examination to identify the service needs of your watch.
- Precision Workmanship: Skilled craftsmanship to repair, restore, or maintain your watch using advanced tools and techniques.
- Comprehensive Testing: All services include performance testing, ensuring your watch operates flawlessly under various conditions.
- Transparent Communication: We keep you informed at every step, providing a clear breakdown of services and timelines.
Features That Respect Luxury
An Extra Commitment to Sustainability
We are committed to preserving both the environment and your watch. By focusing on high-quality repairs and maintenance, we help reduce waste and promote sustainability in the luxury watch industry.
I entrusted LU with my vintage Rolex, which has been in my family for generations. From the moment I walked into their beautifully designed workshop in Jeddah, I was impressed by their professionalism and expertise. The team meticulously restored the watch, preserving its authenticity and enhancing its charm. It’s like owning a brand-new piece while keeping the legacy alive. LU has truly set the gold standard for luxury watch care in Saudi Arabia.
I entrusted LU with my Rolex that had lost its charm over time as I have it for 20 years. The restoration process was flawless, every scratch was polished away, and the watch looked as stunning as new. Their attention to detail and professionalism are unmatched. Highly recommended for people with luxurious watches.
As a collector, finding a trustworthy service for my luxury watches has always been a challenge, especially in Middle East, until I found LU. Their Swiss-trained experts handled my Audemars Piguet with incredible precision. They explained every step, and the results exceeded my expectations.
From the moment I walked into LU’s service center, I felt assured my Cartier watch was in good hands. The staff was professional, friendly, and kept me updated throughout the process. The repair was completed on time, and my watch feels brand new. Thank you!
